SMS Opt-In Process

SMS Opt-In Policy

At 1-800 Flyers, we respect your privacy and ensure that you only receive SMS messages that are relevant and valuable to you. Below is a detailed description of our opt-in process for SMS communications:

1. Sign-Up Process

• Website Form Submission:
  Customers can sign up to receive SMS updates by entering their mobile phone number in a dedicated sign-up form on our website. This form is typically found on our homepage, checkout page, or account registration page. The form clearly states that by entering their mobile number, they are agreeing to receive text messages related to order status notifications, customer service inquiries, important account updates, and occasional promotions from 1-800 Flyers.

• Double Opt-In Confirmation:
  After submitting their mobile number, customers will receive a text message asking them to confirm their subscription by replying with "YES" to opt-in. This step ensures that the customer has explicitly agreed to receive SMS messages from 1-800 Flyers.

2. Messaging Content

• Order Status Notifications:
  Customers who opt-in will receive SMS messages related to their orders, such as confirmation, shipping updates, and delivery notifications.

• Customer Service Inquiries:
  SMS may be used to address customer service inquiries and provide timely responses to customer questions or concerns.

• Important Account Updates:
  Customers will receive important notifications regarding their account, such as password changes or updates to account information.

• Occasional Promotions:
  Customers may also receive promotional messages, including special offers, discounts, and exclusive deals.

3. Frequency of Messages

• Customers will receive a limited number of messages per month, focused on providing essential updates and information.

4. Opt-Out Process

• Easy Unsubscribe:
  Customers can easily opt-out of receiving SMS messages at any time by replying "STOP" to any message they receive. Upon receiving the opt-out request, no further messages will be sent to the customer.

5. Data Protection

• Privacy Assurance:
  The mobile numbers collected are securely stored and used solely for the purpose of sending SMS communications. We do not share or sell your information to third parties. For more details, please review our Privacy Policy.

6. Customer Support

• If you have any questions or need assistance, you can contact our customer support team at sales@1800flyers.com or 813-692-6173.